GEELONG VICTORIA Crisis Supporter for Lifeline Direct Ltd
Crisis Supporter for Life Line Direct Ltd.
– Mental Health.
Support people who call Lifeline’s national hotline 13 11 14, so no person has to face their darkest moments alone. Contribute to an Australia that is less lonely and has a lower suicide rate today.
About this Opportunities
About LifeLine
Lifeline offers a 24/7 crisis support phone service to the Australian community, which supports our vision of living in an Australia free of suicide. This would not be possible without the generosity of the people who volunteer as our Crisis Supporters.
About You:
No prior experience or qualifications are necessary to volunteer, as Lifeline Direct will provide comprehensive training to fulfil the role competently. As a Crisis Supporter with Lifeline Direct, you will take calls to provide short-term, one-off crisis support to people who are experiencing a crisis, so that no one has to face their darkest moments alone.
We would love to hear from you if you can:
- Demonstrate good communication and listening skills;
- Show empathy, openness to learning & feedback, and have a non-judgemental attitude;
- Successfully complete the nationally-recognised Lifeline Telephone Crisis Supporter Workplace Training program.
- Have interest in an ongoing commitment to Lifeline & you could volunteer for 4 hours a week once training is completed.
Being a volunteer crisis supporter will offer you the opportunity to:
- Develop your practical crisis support skills such as microskills & communication;
- Experience personal growth and development;
- Increase your self-awareness;
- Give back to the community;
- Learn how to safely discuss suicide and support people to manage their own safety where needed;
- Connect with like-minded caring, respectful, empathetic individuals;
- Pursue further career opportunities in this area.
Being a volunteer crisis supporter will offer you the opportunity to:
- Working with Children Check *. National Police Certificate *.
- National Police Check
- Working with Children Check
- Good listening skills
- Empathy & Compassion
- Commitment to helping others
- Strong verbal and written English communication skills
Time Required
You are required to complete 3 stages of training. • Stage 1 training topics delivered online, requiring approx. 6-8 hrs weekly • Stage 2 you commence phone shifts under supervision • Stage 3 supervision, professional development & phone shifts.
Suitable for
Skilled Volunteers
Type of work
Skilled Volunteers
Training
The nationally recognised crisis supporter training is delivered on behalf of Lifeline Australia RTO 88036. Course fee of $550
Reimbursement
The course fee of $550 is not reimbursable. Other expenses are not incurred by volunteers.